Terms and conditions
The order has been accepted after approval of design and/or confirmation of amounts of products.
We take reservations to the subject of force majeure – including strike, lockout, war, fire, as well as material and workmanship, any conditions due to transport difficulties and / or shortage of materials caused by Milk Contemporary’s subcontractor. These delays do not entitle cancellations of any purchases.
All prices are excl. VAT. We reserve the right to update errors – including incorrect prices or other technical information, as well as reservations for misprints and changes in text and prices. Prices are subject to rate changes, from bidding to billing. We reserve the right to raise the price due to increasing exchange rates.
Payment terms are prior or 8 days net, unless otherwise agreed.
Any damage or missing packages should immediately be pointed out to the freight company or to Milk Contemporary. Changes or errors the buyer has lacked to correct in the approved proof, the buyer alone is responsible. Complaints due to minor deviation in color will not be accepted. Complaints must be in writing within 14 days of the recieving date. In case of complaints, damaged goods must be returned to Milk Contemporary if nothing else is agreed upon. Returns are accepted by prior arrangement only.
Once an order is approved, there is no option to cancel a purchase.
Guidelines for Printing matters
Setups available as digital material.
All material must be delivered in high resolution. (My 300 dpi)
File types: ID, AI, Eps, TIFF, jpeg, Word, PDF.
Editing of submitted material will be billed based on the given hourly rate.
A specific date for delivery must be considered as an indicative date only.
Milk Contemporary are entitled to deliver earlier or later than indicated, unless otherwise agreed upon in writing. Changes of the design as well as delays in the proof reading and in production may contribute to delay the delivery. Delivery takes place on the hand over of goods to the customer or the costumer´s carrier. Upon delivery, the risk concerning the goods is passed on to the customer. This also applies in cases where Milk Contemporary has arranged for the freight to the customer.
All freight by ship if nothing else is agreed upon. Shipping costs are included in the final invoice.
Designs and catalog of ideas developed by Milk Contemporary remain our property.
Milk Contemporary has the right to bill by the hourly rate for any design made by request unless the design is part of a fixed price or other arrangements are agreed upon.
Any objections to these conditions must be in writing.
Creative idea development and design
Graphic Design, Layout and Illustration
Layout, Photo editing, Corrections, Artwork finishing,
Implementation, Technical Drawing, and Material description
Retrieving of print- and production offer, Sending of material for print,
Project Management with Production, Sending final files in agreed format to customer
All prices include one correction. Other corrections are billed according to the hourly wage.
All prices are not including VAT.
We require that logos, fonts, and photos are delivered in 300 dpi.
We work together with: Photographers • Web designers and developers • Transportation and logistics companies • Production companies